You're short on time and resources. Yet you're being asked to do more than ever. We're here to help with the information, advice and high-efficiency IT solutions you need.
This hack is the IT equivalent of the 70-yard, fourth down Hail Mary pass. But
sometimes you have no choice. And besides, this is where legends are born. Remove
the motherboard and strip it down as much as you possibly can. Then, preheat your
oven to 300 degrees. (Yes, you read that right.) Place it flat on a baking sheet and
place it in the oven for 10 minutes. Occasionally, the solder will soften just
enough for a cracked connection to reflow and heal itself. If this miracle cure
actually works, you should replace the laptop as soon as possible. There are
obviously many safety reasons you do not want to bake electronics. So be extremely
careful.
Most problems can be fixed with a simple reboot. This is very helpful when you
provide IT support by phone. The challenge is, people tend to assume the problem is
worse than it really is. So they’ll tell you they’ve tried rebooting when they
really haven’t. The trick is to make up an obscure reason to restart their PC so you
definitely know they did a reboot. The more strange or unintelligible your request,
the more likely they will listen.