Case Studies

The HelpDesk

The HelpDesk is a family-owned and operated company offering services to customers ranging from single-PC users to large corporations with complex IT issues. Customers may need anything from web design and hosting to virus removal and data backup.

The HelpDesk rented data center space in a building with a battery backup system that had periodic reliability issues. The HelpDesk decided to put its own UPS in place to ensure uninterrupted business for its clients. They chose the Eaton 5PX UPS which provided the long runtime they wanted without sacrificing efficiency and reliability. Find out how Eaton helped The HelpDesk stay focused on its customers’ IT needs rather than its own.