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Most get out of bed
for the love of the game
30%
25%
11%
20%
14%
41.11%
35.79%
11.78%
80% reported working 40 hours or more per week
Those in manufacturing reported the longest weeks, with 91% working more than 40 hours per week.
Most IT pros are in
for a long work day
12.68%
48.70%
20.50%
10.65%
7.47%
40-49 hours
50-60 hours
20-39 hours
0-19 hours
go without sleep
Section 1:
Rise and grind, IT pros
A look at what gets IT pros out of bed in the morning and how they feel about where they go to work every day.
of IT pros love working
with technology
love learning new things
enjoy helping others
like the daily challenge
are in it for the fortune
and glory
IT pros are wired
to be optimistic
40%
30%
20%
10%
Toner ink
% of responses
At their core, IT pros say they’re made of…
Pessimism
User tears
Sarcasm
Optimism
41.11%
35.79%
11.78%
7.59%
3.74%
0
When it comes to end-users, they’re less optimistic
89% rate their end users’ technical skills as merely “competent” or below average in tech-savviness.
IT pros, you’re not alone out there. But you are in many different industries. Here’s a handful of industry-specific
stats, to help you in your quest for more support, more sanity, or to help you chart your next career move.
Memo:
Industries at-a-glance
have 16+ years of
IT experience
have a large on-premise
environment
say their oldest device
is 6-10+ years old
use both lithium-ion and
lead acid UPS batteries
35%
26%
54%
21%
say their oldest device
is 6-10+ years old
work 40-49 hours
per week
use both lithium-ion and
lead acid UPS batteries
have a server
room infrastructure
environment
29%
64%
40%
61%
with 0-5 years’ experience
work fewer than 40 hours per week
use lithium-ion UPS batteries
IT department size of 10 or more
31%
64%
52%
38%
Retail
Education
I see…
Healthcare
40%
30%
20%
10%
Human
Cylon
How IT pros identify
Fluent in
Klingon
Just a lover of
space Itself
On the
Dark Side
On the
Light Side
26.61%
14.16%
38.51%
15.74%
3.28%
1.70%
0
Section 2:
Water cooler talk
A look at how IT pros spend their day. Their preferences, their fears, and—most importantly—whether they prefer Star Trek or Star Wars.
Overall, IT pros reported that they spend
“the right amount of time”
innovating new
solutions (38%)
,
researching new products
(47%)
and
maintaining servers (31%)
.
Where does the time go…
The Force is strong in IT
Innovation time
Researching time
Maintaining servers
40%
50%
30%
20%
10%
% of responses
Basically none
A little
The right
amount
Too much
Basically all
0
Time spent
Space fandom
Pineapple on pizza?
Acceptable
37.60%
Ambrosia
30.12%
An abomination
32.28%
There’s a correlation between IT pros’ favorite
Eaton desk toys and Hawaiian pizza.
A Report of IT Insights
At Eaton, we’ve always strived to get to know IT pros and their
needs by listening to them directly. Recently we launched My
IT Galaxy, a questionnaire-slash-infographic creator, where
nearly 900 IT pros told us about their day-to-day realities,
infrastructure, and stance on pizza toppings.
Our survey included a spectrum of environments,
organizations and industries, including education, healthcare,
finance and retail. And so, a whole galaxy of IT insights was
born. Here are some of the results.
1
Source: Spiceworks State of IT Report
2
Source: Accenture
Conclusion
New IT pros are adding to our data set every day, so the galaxy of insights is
always growing. If this data helped you compare your job to your peers, learn
more about your industry, or help you make a purchasing decision, we’re glad you
found it useful. Want to add your IT homeworld to the galaxy of IT Pros?
Create your own custom planet, get your personalized infographic and compare
yourself to your IT comrades.
www.EatonGalaxy.com
What about us?
Eaton is a power management company that focuses on making IT
pros’ lives easier and networks more resilient by providing uninterruptible power,
power distribution and leading tools for power management that enable automation,
connectivity and control. To learn more, visit
Eaton.com/UPS
.
Be one with the
IT universe
And power management nightmares…
55% reported that the oldest device in their network is 6 or more years old.
24% said it’s “practically steam-powered.”
The single most-feared power issue overall?
Blackouts.
And old equipment biting the dust
What’s keeping them up?
Malware monsters under the bed…
Section 3:
Do IT pros dream of
lithium-ion
sheep?
A look at what keeps IT pros up at night (and how much sleep they’re actually getting).
Sleep is a precious commodity
- Cyber threats ranked as the highest across the board.
- Retail pros stress over upgrading infrastructures.
- Healthcare pros are concerned with compliance.
20%
10%
Cable-hungry
squirrels
Blackouts
Cyber-attacks on
UPS network card
Power surges
Sulfur smell in
IT room
UPS batteries
dying
13.93%
17.21%
11.44%
13.59%
18.23%
25.59%
0
% of responses
Most-feared power problem
46.66%
16.31%
20.95%
11.33%
4.76%
6-7 hours
8-9 hours
4-5 hours
What’s
“sleep”?
10+ hours
In 2018, the banking
industry incurred the most
cybercrime costs ($18.5M).
2
One in four enterprises
(1,000+ employees) are
increasing 2020 IT spend due
to a recent security incident.
1